Governance reviews
Review ownership, controls and approvals.
Managed AI
Transformation doesn’t end at deployment.
Ongoing support keeps governance, performance and technology change visible.
What this covers01 02 03 04 05 06 07 08
Managed AI
Use-case inventory
Maintain proposed, active and retired uses.
Model review
Track capability, supplier and version changes.
Measurement
Monitor quality, service, cost, time and risk.
Adoption
Understand use, confidence and training needs.
Optimization
Improve the surrounding workflow.
Risk review
Reassess impact, incidents and oversight.
New opportunities
Identify the next problem from evidence.
The CivicOrigin approach01 02 03 04
Discover. Govern. Transform. Optimize.
DISCOVER — Find the opportunity.
Assess maturity, workflows, data, technology, workforce readiness, risk and high-value opportunities.
GOVERN — Make it responsible.
Establish ownership, acceptable use, risk tiers, privacy, security, records, accessibility and oversight.
TRANSFORM — Put AI to work.
Implement appropriate automation, assistants, document intelligence, integrations and service support.
OPTIMIZE — Prove the value.
Measure performance, adoption, quality, service impact, risk and the next opportunity.
Next step