Purpose
A defined public-service need and clear owner.
Responsible AI
Responsible by design.
Principles for accountable, proportionate and measurable government AI.
What this covers01 02 03 04 05 06 07 08 09 10
Responsible AI
Accountability
Government remains accountable for outcomes.
Proportionality
Controls reflect impact and context.
Transparency
Document and disclose appropriately.
Privacy & Data
Use approved information and environments.
Security
Monitor systems, identities and data flows.
Fairness
Assess bias and unequal impacts.
Accessibility
Design for inclusive access.
Human Oversight
Retain meaningful review.
Measurement
Monitor risk and performance after launch.
The CivicOrigin approach01 02 03 04
Discover. Govern. Transform. Optimize.
DISCOVER — Find the opportunity.
Assess maturity, workflows, data, technology, workforce readiness, risk and high-value opportunities.
GOVERN — Make it responsible.
Establish ownership, acceptable use, risk tiers, privacy, security, records, accessibility and oversight.
TRANSFORM — Put AI to work.
Implement appropriate automation, assistants, document intelligence, integrations and service support.
OPTIMIZE — Prove the value.
Measure performance, adoption, quality, service impact, risk and the next opportunity.
Next step